This information is provided pursuant to art. 13 of Legislative Decree no. 196/2003 (Personal Data Protection Code – hereinafter “Code”) to those who use the web services accessible at www. ricambigrossclima.com (“Site”) and is related to all personal data that Grossclima collects and holds on its users and their account, while it does not apply to data collected by other websites that may be consulted by the user via links to external pages of third parties.
The expression “personal data” means any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information (art. 4, letter b, Code).
Grossclima may modify, integrate or periodically update this Information, also in consideration of any changes in the applicable legislation or provisions of the Guarantor for the Protection of Personal Data. The changes and updates to the Information will be applied and brought to the attention of the interested parties as soon as they are adopted by means of a link to the Privacy Policy in the footer of the Site. Consequently, each interested user is invited to regularly access the Site to check the updated Information. DATA PROCESSED
The personal data processed by Grossclima (“Data Processing”) are data collected as provided directly by the interested party or provided automatically.
The data provided directly by the interested party are all personal data entered on the Site (to navigate, to make online purchases or for any other reason) or that are provided to Grossclima in any way. Any interested party, within the limits of the law, can decide not to allow the processing of all or part of their data, although such exclusion could limit or exclude the use of part of Grossclima's services. Examples of data provided directly by the interested parties are: the name; the address and telephone number; the credit card data (processed only for the time necessary for the purchase); the names of the recipients of the orders, if different from the buyer. More generally, all data provided to allow the placing of a purchase order, the carrying out of product searches on the Site, the compilation and use of the profile on the Site, the facilitation of the delivery of the products with the communication of data relating to contact numbers or addresses (e.g. telephone, email, addresses), etc.
The data collected automatically are navigation data and/or so-called “cookies”. The computer systems and software procedures used to operate the Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is generally not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment. These data are mainly used to obtain statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

COOKIES
A cookie is a small file sent by a website and stored in the user's browser while using a website. Cookies can be stored only for the time of use of a particular site or for a longer period of time independent of the session. Cookies operate in combination with the content of the website and normally have the function of improving the usability and experience of browsing the web. In the event that the user blocks or prevents the use of cookies, some features of the Site may be prevented or slowed down or in any case not be efficient.
In addition to allowing easy use of the Site, Grossclima uses cookies on the Site for various purposes, including: identifying the user when logging in to the Site; storing the products saved in the cart for their purchase; avoiding fraudulent use of accounts or payments; if authorized, providing promotions, content, advertising, related to the user and his/her preferences and to remember such preferences; conducting market research; improving the Site, the offer of products and their marketing, etc.
Currently, the Site uses the following types of cookies:

TECHNICAL COOKIES

These are cookies necessary for navigation as they allow correct use of the Site and its full functionality. They include cookies that allow the creation of a personalized account, logging in, displaying content in the chosen language at each access, recognizing the country from which the user connects (and remembering this setting in future accesses), and order management. These cookies are strictly necessary for the operation of the Site and their deactivation could compromise the experience and the success of navigation. This category also includes analytical cookies, which allow, through other computer systems, statistical analysis of user navigation on the Site, for the sole purpose of understanding its use by users. They include, for example, cookies that record the number of clicks made on a page of the Site and the number of pages visited by users. These analyses are performed on aggregate and anonymous data and are performed solely for statistical purposes. They are not essential for the operation of the site but, being treated anonymously, they do not compromise the interests of the data owners.
By operating on the browser settings, almost all computers allow the user to be warned each time a cookie is sent, or allow the total deactivation of cookies. Their complete deactivation could preclude many functions, or the correct navigation or display of the Site or other web pages.

PLACE, METHOD OF DATA PROCESSING
Data Processing usually takes place at the Grossclima headquarters.
Personal data are processed by Grossclima and/or by third parties carefully selected for their reliability and competence, to whom they may be communicated if this is necessary or appropriate in order to carry out activities, including instrumental or accessory, pertaining to the purposes of the Data Processing indicated in this information notice, the main one consisting in the supply of goods or services requested by the interested party (e.g. postal service companies, couriers, data entry companies, etc.). In any other case, except as provided by law, personal data are not transferred and/or communicated to third parties.
Personal data are collected in compliance with the obligations and guarantees provided by the Code and are processed, mainly, with automated electronic and telematic tools, for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
As soon as the personal data is no longer necessary for the purposes for which it was collected, Grossclima will delete it, unless the law provides for archiving obligations or the user has consented to the processing for a longer period or to its archiving.

RIGHTS OF INTERESTED PARTIES
Pursuant to art. 7 of the Code, each user has the right to obtain confirmation of the existence or otherwise of his/her personal data, even if not yet registered, and their communication in an intelligible form.
In particular, each user has the right to obtain from Grossclima all information about: the origin of personal data; the purpose and method of processing; the methods in which electronic/computer tools process the data; the identification details of the owner and any designated data controllers; the identification details of the subjects and categories of subjects to whom the data may be communicated.
Furthermore, each user has the right to obtain the updating, rectification or integration of their data as well as the cancellation of the same in the case of illegitimate processing and/or in other cases of law, with the blocking of data processed in violation of the law.
Finally, each user has the right to oppose, in whole or in part, the processing of personal data concerning him/her, even if pertinent to the purpose of the collection, for legitimate reasons and for the purposes of sending advertising material, direct sales and for carrying out market research.
The requests referred to in the previous points must be sent by registered letter with return receipt or by e-mail to the Data Controller indicated in the following paragraph.

OWNER AND DATA CONTROLLER
The data controller is Siddi Sandro.
Contact email: [email protected]

PURPOSE OF THE PROCESSING
The data is processed exclusively for the purposes for which it is collected, described below:
1. manage orders and carry out related activities (e.g.: communications with the customer on the status of the order, responses to requests for information, management of payments, etc.);
2. manage the user account in case of registration on the Site to use the related services;
3. allow subscription to specific and additional services, such as receiving newsletters for the communication of promotional offers and other information services, or for carrying out statistical activities and/or market research.
For all the above purposes, Grossclima may appoint external suppliers to whom only and exclusively the data strictly necessary for the performance of the assignment will be transmitted.
The provision of data for the purposes referred to in points 1 and 2 above, as they are necessary to proceed with the sale and delivery of products and services purchased on the Site or for registration on the same, is mandatory and the refusal to provide the relevant consent to the Processing makes it impossible to perform the services requested in relation to the purchase of goods and services on the Site and registration on the Site itself.
The provision of data for the purposes referred to in point no. 3 (newsletter for promotional, informational or research purposes) is optional and refusal to provide the relevant consent to the Processing still allows the contractual relationship with Grossclima to be executed to provide the services referred to in points 1 and 2 above, but will result in the impossibility of being updated on commercial initiatives and/or promotional campaigns, of receiving offers or other promotional material and/or of sending the user personalized offers. If such consent has been given by filling in the “Newsletter” box, Grossclima may send the user advertising or promotional messages, using all the contact details provided by the user, within the limits of what is provided by the Code and without prejudice to the user's right to deny such use at any time, even in relation to only some of the contact details provided.

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Our company in numbers

SPARE PARTS

Our warehouse boasts an impressive range of over 2 million spare parts. This allows us to guarantee fast and reliable delivery, always.

COUNTRIES TO WHICH WE SHIP

Our logistics network extends to 180 countries worldwide. Wherever you are, PolarGross can reach you, always guaranteeing maximum efficiency.

YEARS OF EXPERIENCE

For two decades, we have been supplying the restaurant and refrigeration industry with high-quality spare parts. Our history speaks for itself.

SUPPLIERS

We collaborate with more than 1200 suppliers to guarantee you the best in the market. This extensive network of partnerships allows us to offer you an unrivalled range of high quality products.